Historically, the Emergency Department (ED) has been the biggest revenue sinkhole for hospitals. However, the ED is also the area that can see the biggest gains in a short period of time. So, what must hospitals do to change the narrative and make their ED the financial envy of every other department?
Enter VestaPay’s ED Patient Financial Engagement solution. Combined with our MPE solution, this tool empowers your ED patients to take a more active role in the registration process and provides them with complete visibility into their financial obligations every step of the way. This leads to an improved hospital-patient relationship, greater patient satisfaction, and immediate revenue gains for your ED.
With the VestaPay ED Patient Financial Engagement solution, hospitals will be able to:
1. For the first time, begin their engagement with patients and perform preliminary triage actions prior to the patient’s arrival in the ED.
2. Engage with patients with mobile registration tools before, during, and after time of service.
3. Offer an advanced estimating solution, which is particularly non-intrusive on ED clinical staff.
4. Effectively navigate EMTALA while securing 100% of the patient financial responsibility.
5. Create happier patients and financially healthier ED’s.